Privacy Policy

Last updated: 2026-04-07

Information We Collect

Tarotlog collects information necessary to provide our divination reading platform and personalized services. This includes:

Account Information: When you create an account, we collect your name, email address, and password. Optional profile details such as birth date, location, and reading preferences help us tailor your experience.

Reading Data: We store your reading history, card selections, interpretations you save, and personal notes associated with your readings. This data remains tied to your account for future reference.

Payment Information: Credit card details and billing information are processed through secure third-party payment processors. We do not store complete credit card numbers on our servers.

Usage Data: We automatically collect information about how you interact with Tarotlog, including pages visited, features used, time spent, device type, browser type, and IP address. This helps us understand user behavior and improve platform functionality.

Communication Data: If you contact our support team, we retain your messages, attachments, and any related correspondence to resolve your inquiry and improve our service.

How We Use It

Your information enables us to deliver the Tarotlog experience and support your continued use of our platform:

Service Delivery: We use your data to create and maintain your account, process readings, store your reading history, and provide customer support.

Personalization: Your reading preferences, history, and engagement patterns inform personalized recommendations and content suggestions tailored to your spiritual practice.

Billing and Transactions: Payment and account information processes subscription renewals, manages refunds, and generates billing statements.

Analytics and Improvement: Aggregated usage data identifies trends, measures feature performance, and guides product development and UX enhancements.

Communication: We may send service announcements, security alerts, and optional marketing communications if you have opted in. You can manage communication preferences in your account settings.

Legal Compliance: We use information when required by law, regulation, or legitimate legal process.

Data Sharing

Tarotlog does not sell your personal information to third parties. We share data only in these circumstances:

Service Providers: We engage trusted vendors for payment processing, email delivery, cloud hosting, analytics, and customer support. These partners access only the data necessary to perform their function and are contractually bound to confidentiality.

Legal Requirements: We may disclose information when compelled by law, court order, or government request, or when necessary to protect our rights, your safety, or the safety of others.

Business Transfers: If Tarotlog is acquired, merged, or substantially reorganized, your information may be transferred as part of that transaction. You will be notified of any material change in how your data is handled.

Aggregated Data: We may publish aggregated, anonymized insights about our user base for research, industry reports, or marketing purposes. This data cannot identify you.

Cookies

Tarotlog uses cookies and similar tracking technologies to enhance your experience and gather analytics:

Essential Cookies: These cookies are necessary for account login, session management, and security features. They cannot be disabled without impairing core functionality.

Preference Cookies: We remember your language, display settings, and interface preferences to provide a consistent experience across visits.

Analytics Cookies: These track how you use Tarotlog, which features are popular, and where users encounter friction. This data improves our platform.

Marketing Cookies: If you consent, we use cookies to track your interactions across the web and deliver relevant advertising on other platforms.

You can control cookies through your browser settings, though disabling essential cookies will limit functionality. Learn more about your options at aboutcookies.org.

Your Rights

Depending on your location, you have rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you. Submit a request to support@tarotlog.com, and we will provide it within 30 days.

Correction: If your information is inaccurate, you can update it directly in your account settings or request corrections from our support team.

Deletion: You can request deletion of your account and associated data. We will remove your information within 30 days, except where legal obligations require retention.

Portability: You may request your data in a portable format suitable for transfer to another service.

Opt-Out: You can opt out of marketing communications, analytics tracking, and optional features through your account preferences or by contacting support@tarotlog.com.

Withdrawal of Consent: If we rely on consent to process your information, you may withdraw that consent at any time without penalty.

For GDPR or CCPA-specific requests, contact support@tarotlog.com and specify your jurisdiction. We will verify your identity before processing requests.

Data Security

Tarotlog implements robust technical, administrative, and physical safeguards to protect your information against unauthorized access, alteration, and loss:

Encryption: All data transmitted between your device and our servers uses SSL/TLS encryption. Sensitive data such as passwords are hashed using strong cryptographic algorithms.

Access Controls: Employee access to personal data is restricted to those who need it for their role. All staff undergo privacy training.

Infrastructure Security: Our servers reside in secure data centers with redundancy, firewalls, intrusion detection, and continuous monitoring.

Incident Response: In the unlikely event of a data breach, we will investigate promptly, notify affected users as required by law, and implement remedial measures.

While we maintain strong protections, no system is entirely immune to risk. We encourage you to use strong passwords, enable two-factor authentication if available, and report suspicious activity immediately.

Children's Privacy

Tarotlog is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we discover that a child has created an account or provided personal information, we will delete that account and information promptly.

Parents or guardians concerned about a child's use of Tarotlog should contact support@tarotlog.com immediately.

Changes to This Policy

Tarotlog may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will post any material changes on this page and update the "Last updated" date. If changes materially affect how we use your information, we will notify you via email or prominent notice on the website at least 30 days before the change takes effect.

Your continued use of Tarotlog following notification of changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: support@tarotlog.com

We will respond to your inquiry within 15 business days. If you believe we have violated your privacy rights or applicable privacy law, you may file a complaint with your local data protection authority.